New XSplit Infrastructure Launch FAQ

A Faster, More Stable XSplit is Here!

We've upgraded our core platform to give you a better XSplit experience with improved stability, faster logins, and quicker startup times. This guide answers key questions to ensure a smooth transition.

• I already have a Premium License, what do I need to do?
• Can I still log in using my email address?
• How do I switch back to the Legacy infrastructure?

This article will be updated regularly as new information becomes available.

I already have a Premium License, what do I need to do?

If you purchased or redeemed your license before Sep 3 2025

1. Uninstall XSplit Broadcaster
2. Download and install the Legacy version from the dashboard here.

This is a temporary step. We want to assure you that you will not be stuck on the Legacy version. We are actively working on migrating all existing licenses to our new infrastructure, and we will provide updates on this process.

What’s the difference between Legacy and the new platform?

It’s the same Broadcaster app and features. We updated only the backend that handles sign in and licensing as well as a new website. Your scenes, sources, and settings stay on your device, so there’s nothing to redo. If your license was created before September 3, 2025, use the Legacy version for now.

Can I still log in using my email address?

Yes, you can still log in with your email address. We've updated our login process to be more secure and convenient. Instead of a password, you will now receive a one-time confirmation code to your email.

Simply enter your email address and click Get Code. Then, check your inbox for the code and enter it in the XSplit login window to sign in.

How do I switch back to the Legacy infrastructure?

We strongly recommend all users stay on the new infrastructure for the best performance and latest updates. The legacy option is a temporary fallback for troubleshooting and will be retired in the future.

Before following any of the instructions below, Sign Out on XSplit Broadcaster and close it.

Method 1: Download and install a Legacy version of XSplit Broadcaster

Uninstall your current version of XSplit Broadcaster then download and install the version found in the Legacy Dashboard:

Download XSplit Broadcaster (Legacy)

Method 2: Registry File (Recommended)

Download and then once the file is saved, find it in your Downloads folder and double-click it. You will need to accept three prompts to apply the changes.

Download Registry File

Method 3: Manual Registry Edit (Advanced)

Warning: Only for users comfortable editing the Windows Registry. Incorrect changes can cause system issues.

1. Ensure XSplit Broadcaster is completely closed.
2. Open the Registry Editor by running regedit.
3. Navigate to the following key: HKEY_CURRENT_USER\Software\XSplit\Broadcaster
4. Locate the XSollaMode value in the right-hand pane.

• To Enable the NEW Infrastructure: Double-click XSollaMode and set its Value data to xsolla.
• To Revert to the LEGACY Infrastructure: Double-click XSollaMode and set its Value data to legacy.

5. Close the Registry Editor and restart XSplit Broadcaster.

Updated on: 05/09/2025