Fixing constant artifacting or distortions
If the display on VCam shows significant artifacting or distortions, please follow these steps:
Go to VCam’s menu then select Settings.
![Selecting Settings from XVC's triple bar menu](https://storage.crisp.chat/users/helpdesk/website/567507547fcdcc00/vcam-enablehd-1_z4j4dh.png)
Select Output then under Additional Options, disable Enable HD.
![Selecting Enable HD from XVC's Output Settings > Additional Options](https://storage.crisp.chat/users/helpdesk/website/567507547fcdcc00/vcam-enablehd-2_1dre8t0.png)
Alternatively, you can go to XSplit Connect: Webcam‘s settings by tapping on the settings icon, changing the Encoder to Manual and setting the Max Bitrate to 2000 kbps or below.
![Changing XCN's Encoder to manual](https://cdn4.xsplit.com/helpdesk/images/i/o/354037756/86e7c8b0de84cf1349b88f4f/connectwebcam-encoder.png)
Go to VCam’s menu then select Settings.
![Selecting Settings from XVC's triple bar menu](https://storage.crisp.chat/users/helpdesk/website/567507547fcdcc00/vcam-enablehd-1_z4j4dh.png)
Select Output then under Additional Options, disable Enable HD.
![Selecting Enable HD from XVC's Output Settings > Additional Options](https://storage.crisp.chat/users/helpdesk/website/567507547fcdcc00/vcam-enablehd-2_1dre8t0.png)
Alternatively, you can go to XSplit Connect: Webcam‘s settings by tapping on the settings icon, changing the Encoder to Manual and setting the Max Bitrate to 2000 kbps or below.
![Changing XCN's Encoder to manual](https://cdn4.xsplit.com/helpdesk/images/i/o/354037756/86e7c8b0de84cf1349b88f4f/connectwebcam-encoder.png)
Updated on: 12/08/2022
Thank you!