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Stream is laggy after purchasing Xsplit

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Stream is laggy after purchasing Xsplit

by TheBLund » Wed Apr 18, 2012 7:22 am

*General info*
Desktop Resolution: 1920x1080 / 1440x900
Stream Resolution: 1920x1080 or 1280x720
Stream FPS: 30
Game (or content): Tribes, Aver Media Capture, Source engine
Capture Method (Screen Regions/Game Source/3rd Party) : Game Source
Stream Provider: Twitch.TV
Link to your stream: http://www.twitch.tv/theblund

*Channel and Video Settings*
Location: Default
Preset: Superfast
Quality: 10
VBV Max Bitrate: 1000
VBV Buffer: 1000

*Audio Settings*
Format: 44.100 KHz / 16 bit Stereo (AAC LC)
Bitrate: 64000

Describe what you specifically would like to improve or get help with:

Ever since I've bought Xsplit, my stream just lags out of nowhere, quite a lot too. To me everything is perfectly fine, but on the stream on twitch.tv itself, the stream is incredibly laggy FPS wise, but audio is perfectly fine. Is there anything I can do to fix this? Or do I need to redownload something after purchasing Xsplit?
TheBLund
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Re: Stream is laggy after purchasing Xsplit

by HellGreen » Wed Apr 18, 2012 10:01 am

It's the same files as before, so nothing has changed in XSplit.
What you probably just need to do, is to change the location setting in your channel settings. Fixes this problem 9/10 times. Basically it's due to congestion on the server you get connected to. You can also try a different stream service provider just to verify (or disprove) this.
Finally, just to make double sure, are you getting dropped frames (look in the title bar of XSplit)?
And triple sure: Do a local recording, watch the VOD, does it lag?
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Re: Stream is laggy after purchasing Xsplit

by ZoneDymo » Wed Apr 18, 2012 10:06 am

So before these settings were fine and just now its a problem?
Apart from that, you are using some odd settings honestly.
Streaming at 1280x720 on just 1000kbps is not going to go over well, you will need at least 1500 at that res and 1920x1080 of course needs quite a bit more.
Secondly 1920x1080 is probably a bit too heavy on your processor anyway, I would suggest streaming at half the res you are playing on for a good quality stream.
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Re: Stream is laggy after purchasing Xsplit

by HellGreen » Wed Apr 18, 2012 10:10 am

ZoneDymo wrote:So before these settings were fine and just now its a problem?

It's actually quite a common problem. People doesn't realize how much traffic these servers has to keep up with. Imagine the difference in load depending on the time of day, and add to that the ever unknown amount of new sign-ups for ie. Twitch every day. That is not an easy task to distribute when (almost) everyone uses the default location. That's why both we and Twitch recommend not to use that location value.

You're right about your remarks on the bitrate etc. But I'm guessing since he used the default server before, he was never able to go go higher than 1000 (seems to be a magic limit).

Thanks for helping out. :)
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Re: Stream is laggy after purchasing Xsplit

by TheBLund » Wed Apr 18, 2012 6:29 pm

hellgreen wrote:It's the same files as before, so nothing has changed in XSplit.
What you probably just need to do, is to change the location setting in your channel settings. Fixes this problem 9/10 times. Basically it's due to congestion on the server you get connected to. You can also try a different stream service provider just to verify (or disprove) this.
Finally, just to make double sure, are you getting dropped frames (look in the title bar of XSplit)?
And triple sure: Do a local recording, watch the VOD, does it lag?


Switched to to the closest server, and also did a local recording which showed no dropped frames and looked really nice with my settings too.

ZoneDymo wrote:So before these settings were fine and just now its a problem?
Apart from that, you are using some odd settings honestly.
Streaming at 1280x720 on just 1000kbps is not going to go over well, you will need at least 1500 at that res and 1920x1080 of course needs quite a bit more.
Secondly 1920x1080 is probably a bit too heavy on your processor anyway, I would suggest streaming at half the res you are playing on for a good quality stream.


Yeah, before I purchased xsplit these settings where perfect, if you check out my stream the Toonami and Dark Souls streams are using those settings and are working fine, Yet the Vanquish one is after I purchased it and it is pretty choppy. But I have set my bandwidth to 1500/1500 and I'll be setting it to stream at 1280x720.

I'll try streaming with these settings later and see if they have better results, thank you both!
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Re: Stream is laggy after purchasing Xsplit

by TheBLund » Thu Apr 19, 2012 9:42 am

Updating after doing a stream tonight. Setting it to 1280x720 with 1500/1500 bandwidth caused the lag to lessen, but it is still there and prevalent. I cannot play any video games directly on my PC with Game Source because of how disgustingly laggy it becomes, I can only use my capture card, and even then it's still choppy. All of this began happening after purchasing the product, which has caused me to become light heartened with my overall experience. ):
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Re: Stream is laggy after purchasing Xsplit

by HellGreen » Thu Apr 19, 2012 7:29 pm

Nothing has changed in the product though. Since it works on local recording XSplit is performing, it's either your internet provider or your stream provider. This has to be a coincidence unrelated XSplit being purchased (there's no other explanation).

You shouldn't necessarily use the closest server (could well be that it is more congested than the second in line). That's why you need to test different providers as well, because the routing can (if you're lucky) be different. Try dropping the bitrate to 500, does that work? (this is just a test, not permanent).
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Re: Stream is laggy after purchasing Xsplit

by TheBLund » Thu Apr 19, 2012 7:44 pm

hellgreen wrote:Nothing has changed in the product though. Since it works on local recording XSplit is performing, it's either your internet provider or your stream provider. This has to be a coincidence unrelated XSplit being purchased (there's no other explanation).

You shouldn't necessarily use the closest server (could well be that it is more congested than the second in line). That's why you need to test different providers as well, because the routing can (if you're lucky) be different. Try dropping the bitrate to 500, does that work? (this is just a test, not permanent).


Ahh, I know, It's just the timing of it all really.

I'll set my bitrate to 500 and switch to the second LA server from the San Fransisco server and see if it does anything different.
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Operating System: Windows 7 Home Premium 64 bit
Capture Card: AVerMedia AVerTV HD DVR MTVHDDVRR
Internet Connection: Comcast 35.66 mb/s Down, 5.81 mb/s Up

Re: Stream is laggy after purchasing Xsplit

by TheBLund » Fri Apr 20, 2012 8:15 pm

Ooook, after streaming again I found out that Game Source causes quite a bit of lag on both ends, and by streaming my desktop with the game in full screen windowed it becomes playable, albeit at 15-25 FPS when normally games would be around 70.

I think it's getting narrowed down! What to do next?
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Internet Connection: Comcast 35.66 mb/s Down, 5.81 mb/s Up

Re: Stream is laggy after purchasing Xsplit

by HellGreen » Mon Apr 23, 2012 11:43 am

Remember to enable Aero for GameSource, and disable Aero for Screen Regions. You should get better FPS doing so.

GameSource or Screen Regions uses the same bandwidth, so neither can create lag on the stream. Only the content, bitrate, preset, quality, location and/or ISP can do that. :)
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Re: Stream is laggy after purchasing Xsplit

by TheBLund » Mon Apr 23, 2012 8:45 pm

Just tested this with Tribes Ascend. Without xsplit loaded at all, I average around 80 FPS.

With Aero on:
Game source: ~19 FPS
Screen Region: ~25 FPS

With Aero off:
Game source: ~21 FPS
Screen Region: ~28 FPS

Is there anything else I should change when turning on Aero? I've noticed that Screen Region is a lot less laggy than Game Source, which I know probably should be the opposite since Game Source only needs to capture the game itself. Could it be that xsplit is lagging from being on the same hard drive as the game?
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Re: Stream is laggy after purchasing Xsplit

by HellGreen » Tue Apr 24, 2012 7:44 am

No, it's not the harddrive - XSplit hardly uses it. :)

Can you post a screen shot of your cpu usage during the tests you did? I think your i5 750 is simply not able to cope with 720p + your game.
PS. Leave out the GameSource+No Aero and the ScreenRegion+Aero tests (they are irrelevant, as stated above due to 'wrong' usage).
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Re: Stream is laggy after purchasing Xsplit

by TheBLund » Tue Apr 24, 2012 3:00 pm

Ok, here are my tests for Aero off with screen region
Image

And here's Aero on, with game source.
Image
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Re: Stream is laggy after purchasing Xsplit

by HellGreen » Wed Apr 25, 2012 9:41 am

I see your core 0 (and somewhat core 1) is virtually maxed out. This is the source of the issues. You need to lower your settings or try using affinities to split the load better. Since you are already using the Superfast preset, you would need to lower the resolution and/or fps to relieve your cpu.
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Re: Stream is laggy after purchasing Xsplit

by TheBLund » Wed Apr 25, 2012 6:36 pm

Something that I noticed doing these tests is that my GPU will halve itself, which might also be a cause of the lag. If it really ends up being that an i5-750 can't hold the load of xsplit, I don't think I'll want to keep it honestly. :(
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Re: Stream is laggy after purchasing Xsplit

by HellGreen » Thu Apr 26, 2012 8:30 am

Your cpu is bottleneck'ing the GPU, hence the lower usage. XSplit is unavoidably sharing the cpu with all running processes.

An i5-750 can (just) stream 720p30, but you are also loading it with a game that uses a lot of resources. You can still stream fine - just lower your settings a bit.
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Re: Stream is laggy after purchasing Xsplit

by Kallenator » Thu Apr 26, 2012 11:16 am

If you're hardware is otherwise stable and you have a decent CPU heat sink, then I would recommend a bit of overclocking to get more headroom as well. It requires some patience and knowledge, but nothing guides can't walk you through. =)
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