> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.xsplit.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Fixing Sources That Only Display Black

If display issues occur when trying to add a video file as a source, try the following:

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## Solution 1

* Go to **Tools** > **Settings** and on the _Advanced_ tab, switch the option from **Prefer CPU for video processing** to **Prefer GPU for video processing**. 

![Selecting Prefer GPU in XSplit Broadcaster's Tools > Settings > Advanced tab ](https://cdn4.xsplit.com/helpdesk/images/i/o/415854735/b6a91ef3613080bba1f7ff8b/XSplit-1.png)

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## Solution 2

* Go to **Tools** > **Settings** and on the _Advanced_ tab, uncheck **Use Media Foundation Engine for video playback**.  

|| This option is only available if you have your _Video processing mode_ set to **Prefer GPU**.  

![Unchecking "Use Media Foundation Engine for video playback" in the Advanced tab settings of XSplit Broadcaster ](https://cdn4.xsplit.com/helpdesk/images/i/o/415854778/108a26cad9135473af706723/XSplit-2.png)

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